** This is a local position in Malaysia and will not be working in Korea.
[Duties]
📍Responsibilities:
- Respond to customer inquiries (regarding reservation changes, cancellations, refunds, and platform usage) via email, chat, phone, etc.
- We resolve customer needs by smoothly coordinating with relevant departments.
- Maximize customer satisfaction by providing accurate information.
📍Eligibility:
- Required Languages: Korean (TOPIK level 4 or higher) and English intermediate or higher
- Education: College graduate / Associate degree (3 years or more of experience) / High school graduate (7 years or more of experience)
(This is a career criterion based on visa issuance requirements, and the career can be in any field)
- Experience: Preference will be given to those with experience in customer service
- Someone with teamwork and customer-oriented mindset
[Qualifications]
Career: New hire, Experienced (regardless of years of experience)
Education: High school graduate or higher
Job Description: Korean
[Preferential treatment]
Foreign Language: Able to speak, read, and write English
Qualification: TOPIK
[Working conditions]
Employment type: Full-time (3 month training period)
Salary conditions: Annual salary 40 hours a week, 34 million to 36.6 million won
[Typical steps and submission documents]